Level 7, 225 Clarence Street, Sydney NSW 2000 Australia 1300 668 685 | service@citysystems.com.au

About us

Who we are

Established in 2002, City Systems is a Sydney based IT provider that offers flexible IT support and outsourcing services.

We aim to provide IT services of the highest standards to businesses across all industries, our services range from fully managed IT services to contractor placing services. Our team of experienced Australian based engineers ensures you will receive a first class service from people that are proficient, friendly and flexible.

Our goal is to grow our business through long-standing relationships with satisfied clients, by building a brand based on trust.  We strive to be the only IT organization that will offer you 100% reliability.

City Systems practices a high code of ethics, with customer oriented goals.  We understand that in order to establish ourselves as a quality IT services provider, our customers must always come first. We see ourselves as partners to our clients, striving to provide them with the best advice possible, so they can optimise their own opportunities for growth.

All City Systems consultants undergo continual training to keep them updated with the latest technologies.  All support engineers are trained to communicate effectively with individuals at all levels of technical understanding.

Our advantages

1.

No lock in period
We believe our quality service and competitive rates are sufficient to keep our clients with us long term.

2.

Customised contracts
You can pick and choose the areas of cover you wish to be provided with, so you are only paying for services you are using.

3.

Reduced staff overheads
We have many clients who have chosen to outsource their IT needs to us thus saving tens of thousands of staffing costs a year, through the elimination of permanent staff super, sick leave and holiday costs.

Monitoring both the efficiency of clients systems and their security, is an integral part of our service.

Why Choose City Systems?

  • Quality of Service

    Our foundations are built on high customer and employee retention rates achieved through a people and customer service first philosophy.All our engineers are technically experienced and we believe most importantly have great communication skills.

  • Tailored Services

    Because every business is different, we take a flexible approach to deliver exactly what you need.We believe that our size supports our flexibility, large enough to deal with any crisis, but small enough to offer a personal service.

  • Reliable and Efficient

    Service Guarantee. City Systems guarantees where work is performed more than once for the same problem due to the non-resolution of the issue by City Systems, we will only bill you once in the first instance and not charge more than once for the same work.

  • Our Clients

    Our client base is also highly diversified, ranging from International clients with offices across Australia to local clients solely based in Sydney. At least 60% of our clients have come through referrals